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L1/L2 Support cohort

From L1/L2 Support to Conversational AI Operations Specialist, in 30 days.

What you get

30 real problems, one a dayWork a team actually does, not videos to watch.
4 graded checkpointsScored against a rubric, with written feedback.
Interview prepPractise the most-asked questions for your role.
A public portfolio on GitHubEvidence a recruiter can open, built day by day.

You leave able to

Troubleshoot methodically and document findings
Handle tickets and escalations within SLA
Communicate clearly during incidents

Courses built by professionals from

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Hi, I'm Kamran, your study buddy for the next 30 days. This takes about a minute.

Register for the L1/L2 Support cohort

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